Service
Service Programs
Service programs from Catalyst MedTech will help you maintain, repair, service, and support your imaging equipment with flexible agreements that provide the best protection for your investment so you can focus on what matters most, the patients.
Our service department is composed of 100+ dedicated employees with decades of experience across all OEMs in SPECT, SPECT/CT, PET, PET/CT, and CT imaging.

Annual Service Agreements
Protect Your Equipment with Catalyst
We offer full coverage annual service and support agreements that guarantee 98% equipment uptime and include all the service, parts, labor, clinical training, and applications support. All maintenance and repair costs within the agreement will be covered including the planned preventative maintenance and any unplanned downtime.

Time & Materials
On-demand Support
Access to the nation’s best support is available on an as-needed basis with our Time and Materials service. Our OEM Certified Engineers are available to provide the assistance and expertise required for equipment removals, installations, inspection reports, and troubleshooting.

Preventative Maintenance
Proactive Support
Schedule your equipment Preventative Maintenance with our dedicated service team. PMs can be scheduled and completed outside your normal operating hours if necessary in order to maximize your equipment uptime.
Catalyst MedTech is ISO 9001:2015 and ISO 13485:2016 certified in sales, repair, refurbishment, installation, and servicing of medical imaging devices. As an ISO and FDA certified organization, we undergo routine audits and inspections by outside authorities to make certain we continue to provide the best equipment, service, and support possible.